Empowering Partners. Lifting Customer Value.
Fauzi, Senior Service Engineer / Trainer | Aftersales, APAC
Sharing knowledge, solving challenges, and driving success across APAC.
"I've been with PALFINGER for the past six years, and my role has given me the opportunity to work with partners across the Asia-Pacific region. As a Senior Service Engineer and Trainer, I provide technical support, help partners solve complex challenges, and deliver training to strengthen their capabilities across the network.
What motivates me most is being able to combine my passion for technology with the opportunity to work with people from different countries and cultures. Whether I'm troubleshooting a technical issue or conducting hands-on training, I enjoy helping our partners succeed while continuously expanding my own knowledge.
For me, Lifting Customer Value is at the heart of what I do. By sharing technical knowledge, strengthening partner capabilities, and helping resolve complex issues, I can help customers get the best performance from their equipment. As PALFINGER continues to introduce smarter technologies and assistance systems, I see my role as helping our partners gain the knowledge and confidence they need to deliver the level of service our customers expect.
What I enjoy most about working at PALFINGER is the opportunity to take ownership, work with advanced technology, and contribute to meaningful projects. The collaborative culture across APAC gives everyone the opportunity to play an important role in driving growth and delivering value to our customers.
What makes me most proud is seeing our partners grow in their technical expertise and confidence. When I share my knowledge and we solve challenges together, I know I'm helping ensure that PALFINGER customers across APAC receive reliable solutions and strong aftersales support.
If you have a technical mindset and the drive to learn new technologies, PALFINGER APAC Service is the place to be."
Reach Up. Reach Out. Reach Beyond. Lifting each other to create what’s next.
Turning Partnerships Into Growth.
Hoa has been with PALFINGER since 2019, helping grow the brand in Vietnam while building strong partnerships and taking on new challenges.
Driving Production Through Leadership and Precision.
Jinji has been with PALFINGER for the past 17 years, growing from hands-on production work into a leadership role.
Behind Every Successful Delivery Is Great Planning.
Xiaohong has been with PALFINGER for the past seven years, growing her expertise in production planning while learning the value of collaboration across teams.
