Our Services

NO SURPRISES

Welcome to a world without surprises, where uptime is a priority. Discover the PALFINGER SERVICES’ solutions, that keep fleets running smoothly, efficiently, and stress-free.

No Surprises

Tired of unplanned downtime?
Worried about unexpected expenses?
Done with surprises?

PALFINGER SERVICES, including Service Contracts, CONNECTED plus+, and VR1 Training Simulator, along with our online Tools and Apps, is designed to tackle these disruptive challenges head-on. We ensure your equipment runs smoothly, expenses stay fixed, and fleet management feels effortless. With PALFINGER SERVICES, there are no surprises—just reliable solutions to keep your operations stress-free.

Fleet management dashboard displayed on a desktop monitor, showing analytics, service status, and vehicle overview in a modern office setting.

Service Contracts

Simplify service tasks and expenses with Service Contracts. PALFINGER’s Service Contracts streamline fleet uptime with proactive care and predictable costs. From inspections to expert maintenance with Original Spare Parts and Lubricants, each package ensures maximum uptime while reducing costs and extending equipment lifespan. Tailored to your needs, they make maintenance stress-free so you can focus on the job.

Service Contracts Offerings

In Service Contracts, our CONNECTED plus+ offering can be added to PURE and PERFORM or is seamlessly included in PRO and PRIME. You choose what best suits your needs.

	PURE	PERFORM	PRO	PRIME
Oil Maintenance
Regular Service
Legal Inspection*
CONNECTED plus+ **
Repair Service
Wear parts Service
Monthly Maintenance
Standard Optional Not available Legal inspection subject to country specific laws. *Hardware to be purchased with product, availability for your product has to be checked. WANT A WORLD OF NO SURPRISES?

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Lubricants

PALFINGER’s exclusice Lubricants (specially developed hydraulic & gear oils) are part of the PALFINGER Service Contracts, offering significant benefits for fleets. Designed to deliver sustainability, lower total cost of ownership (TCO), more operating time, and longer service life. By reducing wear and preventing unexpected downtime, they ensure smooth operations and maximum uptime.

More about Lubricants

Spare parts

PALFINGER Service Contracts exclusively use Original Spare Parts, designed for a perfect fit and peak performance. These genuine parts ensure your fleet remains reliable and ready for action while preserving your equipment's resale value. With quick delivery through our global network, you'll never face delays. Securing a PALFINGER Service Contract with Spare Parts keeps your equipment in top condition, minimizing the risk of unexpected disruptions.

More about Original Spare Parts

Service Contracts Are Available For The Following Product Ranges:

Loader cranes

EPSILON cranes

Hookloaders

Truck mounted forklifts

Aerial work platforms

Skiploaders

CONNECTED plus+

CONNECTED plus+ delivers real-time data and valuable insights, empowering fleet managers to stay ahead. From tracking performance to preventing downtimes, this intelligent solution turns fleet management into a truly NO SURPRISES experience. CONNECTED plus+ can be purchased separately or by securing a Service Contract.

CONNECTED plus+ is available for the following product ranges:

Loader cranes | EPSILON cranes | Hook- & Skiploaders | Aerial work platforms

More about CONNECTED plus+

CONNECTED plus+ Packages

	CONNECTED	CONNECTED PLUS+
With telematics data
Fleet Overview on one single, coherent information platform
Technical Documentation
Equipment grouping for company organization
Service & Maintenance reminder based on operation hours
Live Machine operating data & status information	(periodical)	(real time)
Valuable usage insights based on operational LIVE data
Data interface to external fleet managment systems (AEMP 2.0)
Jobplanner (with side view)
Standard Not available

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Industrial technician wearing a safety helmet reviews digital fleet data on a large display while speaking with a colleague inside a production facility.

Contact PALFINGER Experts

Discover how PALFINGER’s SERVICES can simplify your fleet management, reduce downtime, and maximize performance. Find your nearest service point to explore personalized offers and contact us to discover our NO SURPRISES solutions.

Service Network

Our extensive service network ensures rapid, reliable, expert support.

11,200 hours of online training
Over 5,000 service centers worldwide
Two service partners evaluated daily
7,500 service employees in Europe

Benefits PALFINGER Services

Service That Lifts Your Entire Operation

When you choose PALFINGER, you’re investing in more than just cutting-edge equipment — you’re also gaining access to service solutions designed to keep your entire fleet running at peak performance. PALFINGER SERVICES ensure precision, reliability, and efficiency across all your machinery. Think of it as the perfect partnership: the right tools paired with expert support for a NO SURPRISES workday, so your operations stay smooth, stress-free, and always lifting to their full potential.

Service technician lying on a mechanic’s creeper beneath a truck, holding a wrench and inspection light during vehicle maintenance.

Maximum Uptime, Minimum Stress

Every minute matters in fleet management, which is why PALFINGER SERVICES are designed to keep your machines performing at their best while minimizing downtime. With a focus on preventative maintenance, rapid-response support, and seamless solutions, PALFINGER reduces hassles and delays. The result? More uptime, less stress, and the confidence that every job will be completed efficiently, every time.

Office employee standing by a window holding a coffee mug, looking outside, with a small model truck placed on the windowsill.

A Unique Network Of Service Excellence

When you choose PALFINGER, you gain access to a global service network designed to keep you moving. With over 5,000 sales and service centers in over 130 countries, help is always close by, offering quick communication and rapid solutions. Even if surprises arise in the field, our certified partners are ready to get you back on track. Supported by 400,000 hours of annual training at PALFINGER University, we enhance efficiency, safety, and comfort. This is service at its best — global, reliable, and always within reach.

Smiling technician standing at a workbench with a laptop, in front of an open truck equipment compartment and control systems.

Customer Tools & Apps

PALFINGER’s digital tools and apps keep your equipment running smoothly by providing real-time monitoring, remote support, and easy access to essential service information. From fleet management and operator guidance to augmented reality troubleshooting, our smart solutions help you stay ahead of maintenance needs and minimize unexpected downtime.

Field technician wearing a safety helmet and gloves uses a tablet to inspect equipment mounted on a service truck outdoors.

No Surprises

Just support you can count on

Behind every reliable machine is a service that keeps it running smoothly. PALFINGER’s tailored service offerings ensure uptime, efficiency, and peace of mind— so you can work without disruptions. Experience the power of a NO SURPRISES approach today.

Relaxed office worker leaning back in a chair with hands behind head, while digital overlays show vehicle service status and maintenance schedules.