Service Training

Are you passionate about developing people and sharing technical knowledge? We are looking for a Training Coordinator/Technical trainer to plan, develop, and deliver training programs for both internal employees and our external service network. In this role, you will play a key part in strengthening competencies across the organization and supporting our commitment to service excellence.

RESPONSIBILITIES

Planning, coordinating, and delivering training programs for internal employees and service partners.

Conducting classroom, digital, and hands-on practical training sessions.

Developing and updating training materials, instructions, and course content.

Ensuring training content remains up to date and aligned with products, technology, and working methods.

Identifying competence development needs in cooperation with the business.

Coordinating training programs, course schedules, and participants.

Evaluating training activities and driving continuous improvement.

Collaborating with internal experts and external training providers.

Contributing to the development of digital learning solutions and modern training methods.

QUALIFICATIONS

Has experience in training, learning and development, or other educational activities.

Is a confident and inspiring trainer who enjoys presenting to groups.

Possesses strong communication skills and can adapt content to different audiences.

Is well-organized, proactive, and able to collaborate effectively across different functions.

Has a good technical understanding and the ability to translate complex information into clear and engaging training content.

Is fluent in Swedish and English, both written and spoken.

Experience within service operations, technical support, after-sales activities, or digital learning platforms is considered an advantage.

WE OFFER

A key role with significant responsibility and the opportunity to influence the company’s competence development.

A varied position combining technology, training, and continuous improvement.

Close collaboration with dedicated colleagues and technical experts.

The opportunity to develop both people and the business.

A workplace where knowledge sharing, teamwork, and continuous improvement are highly valued.