Director, Spare Parts

For more than 90 years, PALFINGER has set benchmarks with innovative crane and lifting solutions worldwide. As a leading technology and mechanical engineering company, we transform customer needs into seamlessly integrated solutions while providing opportunities for our people to grow, collaborate, and push beyond limits. We foster an environment where we reach up, reach out, and reach beyond. Become part of our team and let’s lift each other to create what’s next.

Reach Beyond at PALFINGER as our Director, Spare Parts, based in Huntley, IL, where you will lead the operational strategy and performance of our North American spare parts business across multiple product lines and distribution centers. In this highly visible leadership role, you will be accountable for parts availability, inventory strategy, pricing, distribution, customer satisfaction, and profitability while driving profitable growth of our aftermarket business. Working cross-functionally with Sales, Service, Procurement, Manufacturing, Product Management, dealers, and customers, you will develop and execute strategies that maximize equipment uptime and deliver industry-leading service levels. As part of a global, matrixed organization, you will collaborate closely with international counterparts to advance strategic initiatives, operational excellence, and digital transformation.

Your Responsibilities

• Lead and execute the North American spare parts strategy, establishing business plans, budgets, and performance targets aligned with company growth objectives.
• Oversee inventory strategy and supply chain performance, balancing service levels, inventory investment, forecasting accuracy, and parts availability across the network.
• Direct spare parts distribution operations across multiple locations, driving operational excellence, productivity improvements, quality standards, and cost optimization.
• Partner with dealers, service organizations, and customers to enhance parts availability, improve customer experience, and support aftermarket solutions.
• Build and develop a high-performing organization while leading digital transformation initiatives that leverage SAP, analytics, automation, and inventory management technologies.

Your Qualifications

• Bachelor’s degree in Supply Chain Management, Business, Engineering, Operations Management, or a related field; MBA preferred.
• 10+ years of progressive experience in aftermarket, service parts, supply chain, distribution, or heavy equipment operations.
• 5+ years of senior leadership experience managing multi-site or national supply chain and distribution operations.
• Strong financial acumen with experience managing budgets, inventory investments, pricing strategies, and business performance metrics.
• Proven success leading inventory optimization, distribution network strategies, ERP systems (preferably SAP), and dealer-supported business models.

What We Offer

• Competitive compensation of $135-165K plus annual bonus.
• 401(k) with Company match.
• Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered.
• Paid Company holidays and paid Personal Time Off (PTO).
• Opportunity for continuous learning and career growth.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled