Customer tools & apps

Choosing PALFINGER means choosing premium lifting equipment built for durability, safety, and consistent performance. Our solutions are trusted across industries—from construction and logistics to utilities and transportation—because they help get the job done right.

But great equipment is just the beginning. PALFINGER is committed to helping you maximize uptime and efficiency through smart technology, intuitive controls, and expert support. We make sure your lifting solution works as hard as you do—day after day.

With nationwide service coverage and a focus on long-term reliability, PALFINGER gives you the tools to lift smarter, operate safer, and stay productive.

All Topics AT A GLANCE

Connected

Paldesk

Paldiag

Apps

Your Gateway to PALFINGER Product Support

Paldesk

At PALFINGER, we know our equipment inside and out—because we support it throughout its entire lifecycle. From day one to years down the road, our commitment to service means you’re never without the information or resources you need to keep your equipment running at peak performance.

That’s why we created PALDesk, our centralized digital platform that gives you instant access to product and service data—anytime, anywhere. Whether you're in the shop, on the job site, or managing a fleet remotely, PALDesk connects you to the tools that keep your operations moving.

By registering for PALDesk, you’ll unlock free access to serial number-specific documentation, product history, service status, and configuration details for your PALFINGER equipment. You’ll also stay up to date with the latest product developments, service bulletins, and exclusive offers—all in one place.

Do you want to get even more out of your PALFINGER solutions?

CONNECTED plus+ ensures an even more comprehensive flow of information between devices, users and fleet managers by transmitting LIVE data using a telematics module.

Smarter Diagnostics and Configuration

PALDIAG CMI

PALDIAG is PALFINGER’s advanced diagnostic and configuration software, designed to help authorized service partners fine-tune your equipment for optimal performance. From stability systems like ISC and HPSC-Plus LOAD to comfort features like Soft Stop and RTC, PALDIAG enables precise adjustments tailored to your operational needs.

With an intuitive interface and seamless integration via your PALDesk account, PALDIAG provides real-time insights into device status, usage history, error codes, and switch settings. It’s a powerful tool for professional service teams—and a smarter way to keep your equipment running at its best.

Get it @PALDESK

FREE INFORMATION ABOUT STATUS AND ERROR CODES

PALCODE

PALCODE offers quick access to all existing status and Error codes of all PALFINGER controls. The PALCODE APP is also available on the computer for registered customers PALDESK available. Register for free and without obligation!

Whether you and your PALFINGER product are in a remote offshore location or a no-reception zone, Palcode‘s offline capability ensures you‘re always supported.

Key Features:

1. Error Code Search: Quickly access detailed information on status/error codes.
2. Offline Access: For PALFINGER products operating in remote or low-reception areas, Palcode guarantees uninterrupted access to critical status/error code information.
3. Product and Hardware Filtering: Given PALFINGER‘s diverse product range and hardware setups, error codes might differ. Palcode‘s filtering system delivers results tailored to specific product lines and hardware.

Available Translations: English, German, French, Portuguese, Spanish, and Chinese

Available in the App and Play Store

Apple iOS:

Android: