PALFINGER Service

Lifetime Service

BIG TASKS NEED STRONG PARTNERS

You give us your trust, we give you our full attention. Because service means more than technical support to us, service is our quality promise. As a premium producer we know that reliability is one our of our most important characteristics. That is why handshake quality plays a huge role to us and our service partners. Your service partner takes care of you individually and responds to any of your needs. In order that you can always count on the highest service quality, our partners are continuously trained and evaluated.
We look after the fastest possible availability of spare parts as well as the development of digital tools (Smart Eye, XR App, etc.), which make your daily work easier. Because your success is our concern. In order to meet your expectations, our partners work for you around the globe. Here, solutions that are adapted to you as our customer and your field of application are important to us.
In Germany, for example, there is a service center nearly every 30 km, while the UK primarily relies on mobile service. This is what we mean by thinking globally, acting locally. Wherever you are, we are by your side.

ALl topics at a glance

Service Network Service Network

Service Network

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Service & Repair Service & Repair

Service & Repair

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Spare Parts & Accessories Spare Parts & Equipment

Spare Parts & Equipment

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Service & Products Services & Products

Services & Products

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Contracts Service & Repair Contracts

Service & Repair Contracts

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Smart Eye Smart Eye

Smart Eye

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PALFINGER Partnership
Spare Parts Availability
Innovation
Trust

Partnership

Working hand in hand with strong partners, PALFINGER forms a powerful network. Thanks to this network of service partners, customers benefit from a highly reliable service. The fact that “service” is a matter close to everyone’s heart has been laid down in writing in the jointly developed standards.
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Excellent Spare Parts Availability

PALFINGER service partners are experts and are kept in good supply of the materials they need. The intelligent spare parts management system makes sure of that. Thanks to this system, 94 percent of all spare parts are delivered within 24 hours ready for assembly.
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Digital Transformation

As a high-tech company, PALFINGER uses state-of-the-art technology – both in product development and for innovative service delivery, for example with systems for audiovisual live streams facilitating service support.
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Safety

With service offers tailored to your company, PALFINGER has your back when it comes to maintenance schedules, inspections and repairs and ensures that your products retain their value – leaving you free to concentrate on your core business.
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Downloads

Service Image-Flyer

1,51 MB Download

Paldesk Info-flyer

2,14 MB Download

SMART EYE - REMOTE ASSISTANCE

1,29 MB Download