Service Sales Manager (m/f/d) Cruise

At PALFINGER, we have been lifting goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.

PALFINGER MARINE, an integral part of our organization since 1992, offers complete deck equipment solutions and lifesaving appliances to various maritime industries. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

Drive service excellence in the global cruise industry

At PALFINGER MARINE, we are shaping the future of lifting and handling solutions at sea. For our growing cruise segment, we are looking for a proactive and customer-focused professional who thrives in a dynamic, international environment and enjoys combining technical coordination with commercial impact.

YOUR RESPONSIBILITIES

• Customer Relationship Management: Build strong relationships with customers and stakeholders, manage daily communications, and identify new business opportunities.
• Project & Service Coordination: Plan and schedule service work, ensure thorough handovers to execution teams, and coordinate technical support when needed.
• Sales & Documentation: Prepare service sales tender documents, raise accurate quotations, and update service-related documentation in ERP systems.
• Financial & Administrative Support: Collaborate with the accounts team to resolve invoice issues and ensure timely payments.
• Market Engagement: Understand market positioning and client needs, attend client visits, trade shows, and industry events to enhance networking and business growth.

YOUR QUALIFICATIONS

• Proven experience managing client accounts or leading projects, with a track record of building strong relationships and delivering results.
• A background in marine engineering or a similar technical field is a plus—but not essential if you’re quick to learn and comfortable with technical concepts.
• Strong communication and organizational skills—you know how to keep things moving, align stakeholders.
• Confident using digital tools like CRM systems, Excel, and other business software to stay organized and data driven.
• A valid driving license and willingness to travel when needed to meet clients and support service delivery on-site.

What We Offer

• A challenging, international role with hands-on impact across global marine operations
• Opportunity to join a fast-growing and innovative PALFINGER MARINE organization
• Continuous learning, training, and career development opportunities
• Competitive compensation and a supportive team culture
• A dynamic environment with high exposure to international projects and technologies

Are you interested in the position and still have questions? Please do not hesitate to contact us.