PALFINGER Service

Lifetime Services

BIG TASKS NEED STRONG PARTNERS

You give us your trust, we give you our full attention. Because service means more than technical support to us, service is our quality promise. As a premium producer we know that reliability is one of our most important characteristics. That is why handshake quality plays a huge role to us and our service partners. Your service partner takes care of you individually and responds to any of your needs. In order that you can always count on the highest service quality, our partners are continuously trained and evaluated.
We look after the fastest possible availability of spare parts as well as the development of digital tools (Smart Eye, XR App, etc.), which make your daily work easier. Because your success is our concern. In order to meet your expectations, our partners work for you around the globe. Here, solutions that are adapted to you as our customer and your field of application are important to us.
In Germany, for example, there is a service center nearly every 30 km, while the UK primarily relies on mobile service. This is what we mean by thinking globally, acting locally. Wherever you are, we are by your side.

MAINTENANCE & REPAIR

For us, good service is not just a matter of honor but a promise.

Maintenance and regular service extend the lifespan of the product and ensure maximum safety. It pays off. Preventive measures increase the availability and reduce the downtime of your PALFINGER device.
In addition to preventative measures such as service contracts and lubricants, our service offering includes numerous specially developed services as well as innovative software and hardware solutions.
Your advantage: with optimal support from our service products, you can accelerate your work processes and manage them in a time-efficient manner.
To ensure that there is always someone nearby, we also offer the densest service network in the industry.

Service Contracts

Service Contracts

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Lubricants

Lubricants

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Spare parts

Spare parts

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Customer Tools & Apps

Customer Tools & Apps

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Service Network

Service Network

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PALFINGER Partnership
Innovation
Trust

Partnership

Working hand in hand with strong partners, PALFINGER forms a powerful network. Thanks to this network of service partners, customers benefit from a highly reliable service. The fact that “service” is a matter close to everyone’s heart has been laid down in writing in the jointly developed standards.
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Digital Transformation

As a high-tech company, PALFINGER uses state-of-the-art technology – both in product development and for innovative service delivery, for example with systems for audiovisual live streams facilitating service support.
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Safety

With service offers tailored to your company, PALFINGER has your back when it comes to maintenance schedules, inspections and repairs and ensures that your products retain their value – leaving you free to concentrate on your core business.
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DIGITAL SOLUTIONS

For us, good service is not just a matter of honor but a promise that we are willing to keep. That's why you can be sure that service at PALFINGER is not an empty promise. Maintenance and regular service extend the lifespan of the product and ensure maximum safety. That pays off. Preventive measures increase the availability and reduce downtime of your PALFINGER device. Our service offering includes numerous specially developed services as well as innovative software and hardware solutions. Your advantage: with optimal support from our service products, you can accelerate your work processes and manage them in a time-efficient manner.

Connected

Connected

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VR1

VR1

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Downloads

Paldesk Info-flyer

2,14 MB Download

SMART EYE - REMOTE ASSISTANCE

1,29 MB Download