Operator Pool

For us, the views of those who use our products every day is crucial. Regardless of whether you have been working with cranes, access platforms or other equipment for many years, or only started recently, your opinion is important to us.  

We want to get a better understanding of your job:

  • What daily challenges do you face?
  • What are your tasks and what do you need to get them done?
  • What are your suggestions regarding product use and new features?

The Operator Pool offers you the opportunity to provide feedback. You can be part of our constant improvements as we make better products and solutions for you.

Register here

(It only takes two minutes)

Lighting Systems 

In the lighting survey, we asked crane operators how they use the lights on their cranes and vehicles. More than 170 operators provided important insights, which we have applied to future product specifications.

Survey: Radio Remote Control 

This Operator Pool Survey was all about radio remote control. What improvements can you imagine in terms of functions and ergonomics? 250 answers gave us a clear insight into your preferences regarding future developments. 

Survey: Smart functions

Smart functions are a relevant topic at PALFINGER. What do crane operators think about comfort features when operating a crane? We asked them about their wishes regarding comfort features. Now we know which functions are preferred. A big thank you to our participants for their expertise.

The Operator Pool is a database with the contact details of end users. We use it for surveys, interviews, and direct exchange as feedback for product development.  

You will be contacted a maximum of 4 times per year, usually in the form of a survey. With some operators, we are also in touch by phone or face to face, but only after emailing first.  

We regularly raffle off goodies such as model cranes or vouchers for the PALFINGER webshop among the new users who register.  You can also win prizes for participating in surveys and interviews. But above all, your voice is heard, and has an impact on future product development. 

If you gave us consent at the end of the registration form, we (the companies of the PALFINGER Group) are allowed to process and store your data. Furthermore, we are allowed to use your data to evaluate market and customer requirements, that means we can contact you in writing or by phone to invite you to surveys, interviews and feedback rounds. Your participation is always voluntary. 

You can revoke your registration to the Operator Pool at any time by using an unsubscribing link in the received emails.

No matter which crane or other product you operate, we are happy to welcome you to the Operator Pool. 

If you have any further questions, please feel free to contact us at any time at customer.centricity@palfinger.com