Inside Sales Representative

For more than 90 years, PALFINGER has set benchmarks with innovative crane and lifting solutions worldwide. As a leading technology and mechanical engineering company, we transform customer needs into seamlessly integrated solutions while providing opportunities for our people to grow, collaborate, and push beyond limits. We foster an environment where we reach up, reach out, and reach beyond. Become part of our team and let’s lift each other to create what’s next.

Reach Beyond at PALFINGER as an Inside Sales Representative, based in Tiffin, OH, supporting new and repeat sales across the KBC, TMF, and T&R product lines throughout the United States. In this role, you will help manage customer orders from initial entry through shipment, invoicing, and completion. You will work closely with Sales, Operations, customers, and other internal partners to keep orders moving accurately and efficiently. This position is ideal for someone who enjoys combining sales support, customer coordination, and detailed order management in a fast-paced environment.

Your Responsibilities

• Manage customer orders throughout the full order lifecycle, including order entry, updates, shipment, invoicing, and closeout.
• Prepare and distribute required order documentation while coordinating with customers, finance companies, and internal stakeholders.
• Create and maintain sales opportunities and accurate customer and order information within CRM and VISUAL systems.
• Partner with Sales, Operations, customers, and other internal teams to support timely and accurate order processing and fulfillment.
• Coordinate administrative and product-related order requirements, including crane specifications, WIP closures, title documentation, temporary tags, and customer portal updates.

Your Qualifications

• High school diploma or GED required.
• 9 years of broad sales experience or 6 years of experience within the truck equipment, crane equipment, or heavy equipment industry.
• Strong computer skills with experience using Microsoft Office applications, ERP and CRM systems, and other business and reporting platforms.
• Strong written and verbal communication skills with the ability to effectively coordinate across customers and internal teams.
• Self-motivated and resourceful with the ability to take initiative, work independently, stay organized, and manage multiple priorities.

What We Offer

• Competitive compensation with performance-based opportunities.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company contributions.
• Paid time off and company-paid holidays.
• Professional development and career growth opportunities within a global organization.
• A collaborative work environment focused on innovation, quality, and long-term success.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled