Field Service Technician (Billings/Bozeman, MT)

For more than 90 years, PALFINGER has set benchmarks with innovative crane and lifting solutions worldwide. As a leading technology and mechanical engineering company, we transform customer needs into seamlessly integrated solutions while providing opportunities for our people to grow, collaborate, and push beyond limits. We foster an environment where we reach up, reach out, and reach beyond. Become part of our team and let’s lift each other to create what’s next.

PALFINGER is searching for an experienced Field Service Mechanic to work in the field to service Palfinger's customer's truck-mounted equipment. This is a remote position in Billings/Bozeman, MT. This position reports to the Regional Field Service Manager. 

Your Responsibilities

• Perform field repairs and troubleshooting of articulating cranes, truck-mounted forklifts, conveyors, trucks and trailers while using a high degree of independent judgment.
• Perform quarterly preventive maintenance per customer schedule and Annual DOT inspections and warranty service.
• Provide emergency/unscheduled troubleshooting and repairs during working and non-working hours.
• Able to communicate mechanical issues and needed repairs to the job site and/or fleet managers.
• Responsible for service documentation in a timely manner that consists of but not limited to; estimates, work order authorization, ordering and recording parts, labor, and inventory documentation.
• Comply with state and federal safety regulations.
• Maintain clean and orderly company vehicle and job site equipment and work areas.

Your Qualifications

• High school diploma or GED required.
• 9+ years of broad sales experience or 6+ years of experience within the truck equipment or crane equipment industry.
• Strong computer skills, including Microsoft Word, Excel, PowerPoint, and SharePoint.
• Strong written, verbal, presentation, and customer communication skills.
• Self-motivated and resourceful, with the ability to take initiative and work independently.

What We Offer 

• Competitive compensation with performance-based opportunities.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company contributions.
• Paid time off and company-paid holidays.
• Professional development and career growth opportunities within a global organization.
• A collaborative work environment focused on innovation, quality, and long-term success.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled