Technical Support & Control System Engineer (m/f/d)

PALFINGER MARINE provides lifting and handling solutions as well as life-saving equipment for the maritime industry worldwide. Our success is driven by our people, who bring their expertise, ideas, and energy to our vision every day. We offer a dynamic environment with strong opportunities for personal and professional growth. Join our team and shape your career at PALFINGER

Join our After Sales and Service team and help customers find the right spare parts for their equipment. As many of our products are custom-made, identifying the correct parts can require detailed research, technical understanding, and a structured approach. You will use internal systems, historical equipment information, and supplier documentation to find the right solution and prepare suitable spare parts offers.

Your Responsibilities

• Identify the correct equipment and spare parts required by customers using internal systems, technical information, and historical equipment deliveries
• Research spare parts for custom-made equipment and contact relevant suppliers or manufacturers when additional information is required
• Understand customer spare parts needs, including cases where the required part cannot be clearly identified by the customer, and determine the appropriate solution
• Prepare accurate spare parts offers based on customer requirements and the identified equipment or components
• Maintain a structured and organized approach to spare parts inquiries, ensuring technical information and customer requests are handled accurately and efficiently

Your Qualifications

• Technical vocational education, short-cycle studies, or an equivalent technical qualification
• Initial professional experience in spare parts, technical support, service, maintenance, or a similar technical environment
• Good technical understanding and the ability to research and identify components based on available equipment and historical information
• Strong experience working with ERP systems, preferably Microsoft Dynamics AX (Axapta), combined with good general digital skills
• Structured, accurate, and well-organized working style, with strong communication skills and a customer-oriented mindset

What we offer

• An interesting, diversified and challenging job for the hands-on and professional candidate 
• Competitive salary
• Flexible working hours
• An inspiring working environment 
• You have the chance to be part of the fast-growing PALFINGER MARINE family 

Curious about this position or want to learn more? Reach out.