More than 350,000 spare parts, one goal: Faster to the customer
The PALFINGER service is characterized by short response times in case of emergency. The requirements for a fast acting capability of the service partners is the efficient and uncomplicated delivery of spare parts. Many of them are already in stock at our partners and thus the customer can be served immediately.
Around 350,000 items are available globally. This means: all spare parts are in stock and will be delivered to where they are needed as quickly as possible - to the general agents and our service partners. In order to meet high standards, PALFINGER has doubled its storage space and equipped the logistics center with a semi-automatic storage technology. The numbers speak for themselves: every day 20,000 spare parts leave the warehouse, which corresponds to 120,000 parcels a year.
Premium Quality and long availability
As a premium manufacturer, PALFINGER also has the opportunity to further develop and monitor the manufacturing processes in its in-house analysis center. For customers, this means high quality standards and a long product life cycle.
The PALFINGER parts management in numbers
- Around 350,000 items are available globally
- 20.000 spare parts are delivered every day
- General dealers have 25.000 spare parts in stock
- 120.000 packets are sent per year
- 3 spare parts hubs in Europe: Lengau (Austria), Toulouse (France) and Bremen (Germany) ensure the comprehensive supply of spare parts in EMEA
- PALFINGER parts are stocked on 25.000 m² warehouse space including general distribution
