CRM Application Speacialist (f/m/d)
At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
Are you interested in the development, optimization, and automation of our CRM application?Then take the opportunity to actively shape the future of the PALFINGER CRM system together with the PALFINGER process organization as part of the digital transformation.
KEY RESPONSIBILITIES
- Implementation of necessary technical customizations & development in the Microsoft D365CE CRM, MS Azure services & MS Power platforms environment
- Collaboration with external service providers and acting as a technical interface between the PALFINGER process organization/departments and our external service providers
- Monitoring of existing CRM interfaces (e.g., to SAP S/4HANA)
- CRM Data Management: Data preparation, import, and cleansing
- Incident Management (resolving 2nd/3rd level support requests)
KEY
REQUIREMENTS- Completed technical education or equivalent qualification in Customer Engagement field
- Minimum 5 years of professional experience with Microsoft D365 CE
- Strong technical expertise in managing various interfaces/connectors
- Hands-on mentality, analytical thinking, structured, independent, and conscientious work approach and strong team orientation, goal-oriented, and solution-focused
- Excellent command of written and spoken English, German - will be a plus
WE OFFER
- Work life balance: 25 days paid leave, flexible start and end of the working day, balance between home and office work;
- Additional health insurance, Annual and holiday bonuses;
- Food for our brain - variety of training opportunities;
- Food for our body - sports cards discount and food vouchers;
- Transport allowance.
To apply, please send your CV in English. Only short-listed candidates will be contacted.
Are you interested in the position and still have questions? Please do not hesitate to contact us.
Location benefits
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Flexible Working Hours -
Mobile working (function related) -
Learning Opportunities -
Food Allowances -
Health Insurance -
Health Measures -
Fitness Programs -
Good transport connection -
Parking facilities