Connected Advantages | Service

PALFINGER CONNECTED is our advanced digital platform designed to simplify your daily operations and enhance safety, convenience, and efficiency when working with PALFINGER equipment.

With integrated fleet management tools, you gain real-time visibility into equipment usage and streamline communication between fleet managers and operators. This leads to more reliable job planning and significantly reduces manual coordination and administrative tasks.

Proactive service and maintenance alerts help prevent unexpected breakdowns, keeping your equipment running longer and minimizing costly downtime.

Use CONNECTED With or Without Telematics

Whether or not your equipment includes telematics, PALFINGER CONNECTED delivers value:

Without telematics: Easily organize your fleet and access essential equipment documents in one place.
With telematics: Transfer live equipment data into the CONNECTED platform to analyze performance, monitor status, and optimize servicing for maximum uptime.

Upgrade to CONNECTED plus+ for Enhanced Insights

CONNECTED plus+ unlocks powerful digital features, including:

Access to full equipment history
Live operational data and usage analytics
Advanced service planning tools

Take control of your fleet with PALFINGER CONNECTED—your gateway to smarter, more efficient equipment management.

YOUR ADVANTAGES

FACT-BAsed Decisions

Say goodbye to guesswork. PALFINGER CONNECTED plus+ empowers you to make fast, confident decisions based on real operational insights—not gut feelings. Access daily status code summaries, operating hours, and other key metrics to guide your fleet management with precision.

CONNECTED plus⁺: Unlock Deeper Insights

With the CONNECTED plus+ upgrade, you get extended live data, full equipment history, and detailed usage reports. These insights help you:

Optimize fleet performance
Improve equipment utilization
Plan service intervals more effectively
Make long-term decisions backed by consistent data

MORE UPTIME

With PALFINGER CONNECTED, both you and your service team are always in the loop. You’ll get timely updates about upcoming service appointments and the technical condition of your equipment—making it easier to plan ahead and avoid unexpected downtime.

CONNECTED plus⁺: Real-Time Support When It Matters Most

In case of an emergency, your PALFINGER service partner can instantly check your equipment’s live status codes, performance data, and other key parameters online. This means they can quickly pinpoint issues and prepare solutions before problems escalate—saving you time and keeping your operations moving.

FULL CONTROL

With PALFINGER CONNECTED, you always have a clear overview of your entire fleet. Stay up to date on equipment status, service schedules, and deployment history—all in one place.

CONNECTED plus⁺: Real-Time Insights at Your Fingertips

Want to know what’s happening with your equipment right now? CONNECTED plus+ gives you access to live data, including status codes, upcoming service dates, and location history. Depending on your PALFINGER solution, remote diagnostics or intervention may even be possible—helping you stay ahead of issues before they impact your operations.

MORE EFFICIENCY

No more guesswork at the job site. With PALFINGER’s JOB PLANNER*, you can simulate your lifting application ahead of time—making it easy to choose the right equipment for the task. Define your support setup, plan load cases, and get a clear picture of what’s needed before your crew even arrives. It’s smart, simple, and saves time.

CONNECTED plus⁺: Job Planner 2.0 Makes It Even Smarter

Job Planner 2.0* takes planning to the next level. It adds vertical visualization, so you can factor in object heights and real-world forces like arm bending. That means more accurate simulations, better decisions, and fewer surprises on-site. Whether you're managing a single crane or an entire fleet, CONNECTED plus+ gives you the insights to stay ahead.

* for knuckle boom cranes only

BETTER COMMUNICATION

With PALFINGER CONNECTED, operators, fleet managers, and service partners all access the same centralized database. Each person sees the information that’s relevant to them—clearly organized and easy to understand. That means better communication, faster decisions, and fewer delays.

CONNECTED plus⁺: Real-Time Updates That Keep You Moving

CONNECTED plus+ keeps your team connected in real time. Maintenance assignments are instantly documented and shared with fleet managers, while operators receive proactive alerts about status codes and their severity. It’s all about staying ahead of issues and keeping your equipment running smoothly.

Improved SAFETY

PALFINGER CONNECTED gives you practical tools like maintenance checklists and error notifications—helping ensure your equipment runs safely and reliably every day. It’s all about giving your team the right information at the right time.

CONNECTED plus⁺: Smarter Safety, Smarter Decisions

CONNECTED plus+ goes even further. It provides detailed insights into recurring overload incidents and lets you remotely check stabilizer positions and other on-site equipment conditions through JOB PLANNER*. These added layers of information help protect your operators and equipment—boosting safety and confidence on every job.

* for knuckle boom cranes only

LESS ADMIN WORK

Need spare parts catalogs, machine configuration documents, or service manuals? With PALFINGER CONNECTED, all your essential equipment documentation is just one click away—clearly organized and easy to find in a centralized view. No more digging through folders or chasing down paperwork.

More Uptime. Less Downtime. Better Bottom Line.

When your equipment runs longer and avoids unexpected breakdowns, your business benefits. PALFINGER CONNECTED helps maximize operating time and reduce costly interruptions—leading to stronger productivity and better financial results across your fleet.

Explore Telematics Benefits Tailored to Each Product Line

To access the full range of features available through PALFINGER CONNECTED—including live machine data and two-way communication—optional telematics modules are available for select product lines. These modules enable advanced digital capabilities tailored to each equipment group.

The product lines listed below support telematics integration, allowing you to take advantage of real-time insights, smarter diagnostics, and enhanced job planning. This ensures your fleet operates more efficiently, safely, and with greater uptime.

Knuckle Boom crane - TEC, SH, SLD

BENEFITS - Knuckle boom CRANES

Available models

JobPlanner

Benefits:

Useful tool for selecting the right crane for the planned weight
Simulation of possible work radius based on stabilizer position
Available for fleet manager and machine operators

SERVICE and maintenance

Annual service and inspection due date information based on operating hours* and in-warranty date
Service history
Maintenance information & checklist history

*only with Connected plus⁺

STATUS CODES AND STATISTIcs

Real-time notification about machine status codes & conditions
Complete status code history and statistics

*only with Connected plus⁺

Operating times & GEO Data

Overview about operating statistics
Location and area history

*only with Connected plus⁺

Weight Data TRansmission

Real-time transmission of loading and unloading activities with location info
Complete reporting of lifted weight in specific periods

Only with Connected plus⁺

Hooklift - TEC

BENEFITS - HOOKLifts

available models

machine communication

Bidirectional communication between fleet manager & operator
Real-time safety information about current transport position on request

Only with Connected plus⁺

SErvice & Maintenance

Annual service and inspection due date information based on operating hours* and in-warranty date
Service history
Maintenance information & checklist history

Only with Connected plus⁺