Career

Technical Support Specialist (Microsoft Dynamics 365 CRM) (f/m/d)

12.12.2024

At PALFINGER, we have been lifting people and goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,700 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

For our Global Business Services Center, situated in Sofia, we are looking for an autonomous, detail-oriented person with excellent communication skills at the position: Technical Support Specialist (Microsoft Dynamics 365 CRM)

Your Tasks

Collaborate with internal teams to resolve Bugs
Test Dynamics 365 User Stories and Bugs, existing processes
Develop relevant documentation throughout the software development life cycle (SDLC)
Handle simple Customizations of Dynamics 365 CE Solutions

Your Qualification

2+ years of experience customizing and testing Microsoft Dynamics 365 solutions
Bachelor’s degree in Computer science, Information systems
Ability to work on multiple Support Bugs simultaneously
Extensive experience in Microsoft Dynamics 365 (Online)
Familiarity with architecture styles/APIs (REST, RPC)
Excellent troubleshooting and problem solving skills
High level of English (both written and spoken)

We offer

Work life balance is something important for us:

25 days paid leave
Flexible start and end of the working day
Balance between home and office work

Our hard and smart work is appreciated:

Annual and holiday bonuses
Food for our brain - variety of training opportunities
Food for our body - food vouchers and fresh fruits at the office

Our health is our first priority:

Additional health insurance
Sport cards discount
Company sports campaigns

We prefer to make our life easier:

Transport allowance
Parking opportunities

What we really encourage:

Freedom to share opinion and give ideas /improve the processes within your working scope/, participate in establishing and integrating more efficient approaches
Improve yourself and bring quality which you will be proud to share with all of us
Enjoy yourself while working :-)

JOIN OUR TEAM
To apply, please send your CV in English. Only short-listed candidates will be contacted.
All candidates will be treated in strict confidentiality, in accordance with the provisions of the GDPR.
Since English is a mandatory requirement for this position, this posting is directed only to candidates with appropriate English language skills.
Английският език е задължително изискване за позицията, в тази връзка обявата за работа е насочена само към кандидати с подходящо езиково ниво.

Are you interested in the position and still have questions? Please do not hesitate to contact us.

Apply now