Career

Service Engineer

15.06.2025

At PALFINGER MARINE, we are part of the globally renowned PALFINGER Group, a world leader in delivering innovative and reliable solutions for the marine, offshore, oil & gas, and industrial sectors. With a strong legacy of engineering excellence, cutting-edge technology, and customer-centric solutions, PALFINGER has been synonymous with quality and innovation for decades.

YOUR TASK AND RESPONSIBILITIES

Conduct services at lifeboats and davit/winch system around the world

Participate in testing

Commissioning

Annual Inspections

Perform service reports and deliver Service coordinator

Perform Safe Job Analysis according to the procedure and as advised by the Service Coordinator

Report to the Service Coordinator/ Project Managers and the customer regarding the progress of the service job

Perform required courses related to position/service missions

Assist Production Manager in Assembly/Production when required

Work in accordance with the company’s latest Strategy, Quality Manual, HSE policy and applicable laws and regulations

YOUR QUALIFICATIONS

Technical background, with experience in hydraulic construction / electrical background

Offshore certificate, health certificate, fall protection course

Marine/offshore experience

3 years minimum experience in service Engineering

Personal Qualities: Organized / Structured

English written and Verbal

WE OFFER

Competitive compensation

Medical and life insurance

Your Responsibilities

Achieving customer satisfaction through swiftly and accurately creating and providing quotations to customers; Liaising with customers about delays of orders and other discrepancies/issues reported by Order Handlers and/or Purchasers;
Reading and understanding technical drawings to identify spares and retrieve item codes; Requesting technical support if required to obtain more information and identify spares;
Calculating sales prices from purchase prices; Maintaining contact with customers about quotations;
Reporting improvement opportunities to Regional Spares Manager;
Provide excellent customer service to customers, as well as fellow employees & other offices within the organization;
Takes call from Service Engineers to assist with parts required and technical assistance when needed; Assist Service Coordinator with customer’s spares request;
Receiving, checking and signing inbound shipments; Picking and packing of orders; Load and unload trucks; Generate picking sheet and commercial invoice.

Your Qualifications:

Fluent in English - written and spoken;
Knowledge of Microsoft Office (Word, Excel, Outlook);
Work with computer based inventory and job tracking system;
Work in fast paced environment;
Strong business orientation with customer focus;
Able to work both independently and as part of a team;
Administrative skills.

What We Offer:

Competitive compensation.
401(k) with Company match.
Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered.
Paid Company holidays and paid Personal Time Off (PTO).
Opportunity for continuous learning and career growth.

This job posting describes the general nature of work performed by employees within this classification. The information on this posting is not designed to contain a comprehensive list of all responsibilities required of employees assigned to this job. Other duties may be assigned.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

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