PALFINGER Connected

GET THE MOST OUT OF YOUR PALFINGER SOLUTIONS

In our current time, it is no longer enough just to have the perfect device. At least as important are its current "health status" and further information about usage, maintenance and service. The relevant information, of course, at the right time and in the right place.

In this way, you can achieve maximum uptime for your devices with the least possible administration effort.

Therefore: No more searching in service booklets and other documents - all information about your PALFINGER solutions can be called up easily and at any time via the cloud. Device overviews, service status, technical documentation, and much more are always and everywhere available.

BENEFITS AT A GLANCE

LESS
ADMINISTRATION

FINANCIAL
SUCCESS

MORE
EFFICIENCY

FULL
CONTROL

SAFETY
 

BETTER
COMMUNICATION

MORE
UPTIME

 

ONE SYSTEM - THREE VIEWS

Thanks to the user-optimized views FLEET MONITOR, OPERATOR MONITOR and SERVICE COCKPIT contained in PALFINGER CONNECTED, the back office and the crane operator are connected at all times. Each user receives the relevant information about the device clearly at a glance.

As a premium supplier, PALFINGER already offers many functions as standard for an extensive product range.

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LIVE MACHINE DATA WITH

CONNECTED PLUS+

Our devices are already intelligent and equipped with numerous sensors. With the optionally available Connected plus+ package, this data can now also be optimally used.

CONNECTED plus+ ensures an even more comprehensive flow of information between the devices, users and fleet managers through the transmission of LIVE data using a telematics module.

It is thus possible to get an overview of the current "health status" and the position of each device equipped with it and to evaluate this over the entire product life cycle.

At the same time, CONNECTED plus+ forms the basis for additional functionalities that can be purchased within the system in the future. In this way, each user can individually decide on those functions that are helpful for his area of ​​application and purchase them at the time when they are actually needed.

Alternatively, the DATA package offers a pure interface solution for the transmission of telematics data to external fleet management tools. For more information about this offer, please contact your PALFINGER partner.

FUNCTION OVERVIEW

PALFINGER CONNECTED

SUPPORTED PALFINGER PRODUCTS

BENEFITS PER PRODUCTGROUP - DETAILS

benefits - loader cranes

JobPlanner

Benefits:

  • Useful tool for selecting the right crane for the planned weight
  • Simulation of possible work radius based on stabilizer position
  • Available for fleet manager and machine operators

 SERVICE and maintenance

  • Annual service and inspection due date information based on operating hours* and in-warranty date
  • Service history
  • Maintenance information & checklist history

*only available for devices with Connected plus+

 STATUS CODES AND STATISTIcs

  • Real-time notification about machine status codes & conditions
  • Complete status code history and statistics

Only available for devices with Connected plus+

Operating times & GEO Data

  • Overview about operating statistics
  • Location and area history

Only available for devices with Connected plus+

BENEFITS - HOOKLOADERS

 machine communication

  • Bidirectional communication between fleet manager & operator
  • Real-time safety information about current transport position on request

Only available for devices with Connected plus+

 SErvice & Maintenance

  • Annual service and inspection due date information based on operating hours* and in-warranty date
  • Service history
  • Maintenance information & checklist history

*only available for devices with Connected plus+

 STATUSCODES and STATISTIcs

  • Real-time notification about machine status codes & conditions
  • Complete status code history and statistics

Only available for devices with Connected plus+

operating times & GEO Data

  • Overview of operating statistics
  • Location and area history

Only available for devices with Connected plus+

benefits - access platforms

 ComPrehensive Vehicle Information

  • Operating status information
  • Truck operating data, e.g. fuel level

Only available for devices with Connected plus+

 remote height adjustment

  • Height limitation via remote command
  • Customized adjustment on demand

Only available for devices with Connected plus+

 SERVICE

  • Annual service and inspection due date information based on operating hours* and in-warranty date
  • Service history

*only available for devices with Connected plus+

 STATUS CODES and statistics

  • Real-time notification about machine status codes & conditions
  • Complete status code history and statistics

Only available for devices with Connected plus+

YOUR BENEFITS - IN DETAIL

   LESS ADMINISTRATION

The necessary documentation such as spare parts catalogues, machine configuration documents, etc. can be called up with a single click and are displayed in a central view

  FINANCIAL SUCCESS

More machine uptime and fewer unpredictable downtimes result in better financial results for the company!

    MORE EFFICIENCY

Send the right machine to the construction site by simulating the specific application with the JOB PLANNER* in advance. By defining the support situation and the necessary load cases in advance, detailed operational planning is supported.*

* only for loader cranes

    MORE UPTIME

You as a customer and the PALFINGER service network are always informed about upcoming service appointments and technical conditions.

CONNECTED plus+

In an emergency, the PALFINGER Service Partner can check the online status codes, machine status and other parameters, identify problems and make proactive preparations to avoid them.

  FULL CONTROL

Stay up to date on your entire PALFINGER fleet at all times and keep an overview.

CONNECTED plus+ 

What is the current status? Are status codes displayed? Are there service appointments? In which areas was the vehicle used recently? All of this and a multitude of other information based on live data are available to you anytime and anywhere with CONNECTED plus+. Depending on the respective PALFINGER solution, it is sometimes also possible to actively intervene remotely.

  SAFETY

Practical tools such as maintenance checklists and error information ensure optimal operational reliability.

CONNECTED plus+

Information about repeated overload situations during use or familiarization with the surrounding conditions and stabilizing possibilities using the JOB PLANNER. This further increases safety for your operators and your equipment on the job site.

* only for loader cranes

 BETTER COMMUNICATION

All those involved (operator/fleet manager/service partner) access the same database and receive the information relevant to them in a clear overview.

CONNECTED plus+

The connection to the machine operators is always maintained and information on maintenance work is documented and made available to the fleet manager immediately. Machine operators are also proactively notified of status codes and associated severity.

OPTIMIZED SERVICING AND OVERVIEW

USER OPTIMIZED VIEWS

 Fleet Monitor and Operator Monitor are intelligent views that offer more efficiency and higher productivity in practice.

The Service Cockpit allows you to easily exchange information with your service partner. This has the entire history of all devices in your PALFINGER fleet and can proactively support you and your fleet with service issues.

Fleet Monitor FLEET MONITOR

FLEET MONITOR

  • Overview of your PALFINGER fleet
  • Detailed product information, complete product documentation
  • Job Planner for PALFINGER loader cranes
  • Live information on the current status of your PALFINGER products*
  • Real-time updates on technical problems with machinery status*
  • Information about forthcoming maintenance and servicing
  • Location Tracking

*only with Connected plus+

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Operator Monitor OPERATOR MONITOR

OPERATOR MONITOR

  • Information about forthcoming maintenance and servicing
  • Digital maintenance checklist
  • Clear information about current status and warnings
  • Job Planner for PALFINGER loader cranes
READ MORE
Service Cockpit SERVICE COCKPIT

SERVICE COCKPIT

  • Both you and your service partner have an overview of your entire PALFINGER fleet and the technical condition of all your equipment
  • More operating time for your equipment thanks to optimized service planning and productive service management
  • Live operational support from your service partner based on real-time information on the condition of your machinery*
  • *only with Connected plus+
REGISTER RIGHT NOW FOR FREE FOR PALDESK

PALDESK - YOUR ACCESS TO THE FLEET MONITOR

1. REQUEST REGISTRATION

1. REQUEST REGISTRATION

Your PALFINGER service partner will register the PALFINGER products that you use in advance and e-mail you a link containing an invitation. You will need to provide the serial number, device code and company details.

For loader cranes you can also register directly with PALDESK.

2. ACTIVATE ACCESS

2. ACTIVATE ACCESS

After registration by your service partner, you will receive an e-mail with an activation link. Confirm your registration by clicking on the link.

3. LET'S GET STARTED

3. LET'S GET STARTED

After confirming your registration, you can start right away. Depending on your selected CONNECTED package, you can now access the available telematics services.

CUSTOMER VOICES

Customer testimonials about PALFINGER CONNECTED

bauwelt Delmes Heitmann 

“PALFINGER CONNECTED is very helpful in coordinating and optimizing the service and maintenance tasks for our fleet.
This makes regular maintenance much easier to plan, which maximizes uptime. Our cranes are now always ready when they are needed.”
Customer testimonials about PALFINGER CONNECTED

Sönke Jordt GmbH & CO. KG

"With the 'Job Planner' function in PALFINGER CONNECTED we plan our crane operations much better in advance. Through this we save time and there is less effort for on-site coordination. This increases overall fleet efficiency. A really great tool!”

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Take advantage of the benefits of PALFINGER lubricants together with our convenient service contracts and maximise your uptime.

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PALFINGER Lubricants

Achieve maximum service life and increase the performance of your device with PALFINGER hydraulic and gear oils.

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PALFINGER Service Network

PALFINGER Service Network

High service quality means speed and competence. Hand in hand with our service partners, we form a powerful global service network.

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