الوظائف

Service Coordinator (f/m/d)

29.01.2026

At PALFINGER, we have been lifting goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.

PALFINGER MARINE, an integral part of our organization since 1992, offers complete deck equipment solutions and lifesaving appliances to various maritime industries. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

This role provides critical coordination and first-line operational support to ensure the smooth planning, execution, and delivery of marine service activities. Acting as a key link between customers, Service Engineers, and internal stakeholders, the role drives service performance, cost control, and compliance.

Your Responsibilities

Coordinate service jobs from planning through execution and close-out, working closely with Service Managers, Service Engineers, and the Spares team to ensure timely and effective delivery.
Act as the primary point of contact for customers on service-related matters, including scheduling, quotations, progress updates, and post-service follow-up.
Provide first-line remote support to Service Engineers across inspection, maintenance, repairs, refurbishments, upgrades, and hook replacement activities, including job preparation, briefings, and documentation.
Monitor service utilisation, cost, quality, and schedule adherence; prepare service quotations and job costings; and support invoicing and month-end closing activities.
Maintain accurate service documentation and ensure all activities comply with company strategy, quality standards, HSE policies, and applicable laws and regulations.

Your Qualifications

Holds a Diploma or Bachelor's or equivalent in any relevant discipline (e.g. engineering)
Experience in service coordination, service administration, or operations support
Previous working experience in the Marine and offshore industry preferred
Familiar with using CRM database systems or equivalent (e.g. SAP)