An excellent service includes the fast delivery of spare parts so that our local partners can respond immediately. Around 250,000 parts are in circulation at PALFINGER. This means we have all spare parts in stock and bring them to where they are needed in the quickest possible way - to our general agents and our service partners.
To do so, we doubled our warehouse space in Lengau in 2017 and expanded the PALFINGER logistics center for smooth handling. There are delivered 20,000 spare parts per day. This amounts to 120,000 parcels a year, which together cover around 90 million transport kilometers. A delivery rate of 97.4% within 24 hours is a convincing reference for us - but above all a point of honor. We know how long PALFINGER products are in use. That's why we make sure that spare parts can be delivered to each of our products for more than 20 years - just a whole product life.
The PALFINGER parts management in numbers:
94.7% of spare parts are available within 24 hours
Around 250,000 spare parts are in circulation
Approximately 25,000 spare parts are in stock with each general agent
20,000 spare parts are delivered per day
120,000 parcels are shipped per year
PALFINGER parts travel 90 million kilometers per year worldwide
25,000 square meters of warehouse space including general agencies are filled with PALFINGER parts