Global Cyber-Attack


Dear Business Partners and Customers,

PALFINGER is currently the target of an ongoing global cyber-attack. Our IT infrastructure is disrupted at the moment (including sending and receiving emails, ERP systems, PALDESK, etc.). A large portion of the group's worldwide locations are affected. It is not possible to estimate the precise extent and duration of the attack at this time. Work is being carried out intensively on a solution.

Our number one priority, however, is to keep the communication lines with you open and to grant business continuity. For urgent matters or general inquiries please contact our offices below and a representative will direct your call accordingly:


Knuckle Boom Cranes, Timber & Recycling Loaders, Material Handling Cranes and Truck-mounted Forklifts

Toll Free: +1-800-567-1554

Local: +1-905-374-3363


Crane Bodies & Service Cranes

Toll Free: +1-800-279-2201

Local: +1-712-328-7444



Cerritos Location

Toll Free: +1-888-774-5844

Local: +1-562-924-8218

Trenton Location

Local: +1-609-587-4200


Hookifts, Cable Hoists & Container Carriers

Toll Free: +1-800-851-8938

Local: +1-609-588-5400


Bucket Trucks & Aerial Work Platforms

Toll Free: +1-800-748-3841

Local: +1-405-748-3841


PALFINGER USA (Sales and Service Locations)

Atlanta, GA

Toll Free: +1-800-254-1625

Local: +1-404-363-9990

Birmingham, AL

Toll Free: +1-800-221-3107

Local: +1-205-849-0257

Charlotte, NC

Toll Free: +1-800-201-4277

Local: +1-704-596-9674

Dallas, TX

Toll Free: +1-800-778-8830

Local: +1-214-631-8810

Jackson, NJ

Local: +1-732-994-7771

Nashville, TN

Local: +1-615-913-1979

Phoenix, AZ

Local: +1-951-285-4858

Tiffin, OH

Local: +1-419-448-8156

Winter Garden, FL

Local: +1-407-654-8998

Channahon, IL

Local: +1-815-828-5172

St. Louis, MO

Local: +1-636-600-1771


We appreciate your patience and understanding during this time. Your business is important to us.



PALFINGER North America Regional Management Team

Chris Bivona, VP Human Resources

Alberto Cavaggioni, VP Sales & Service

Chris Hacker, VP Operations

Eric Kluver, VP Finance

Gustavo Rigon, VP Procurement